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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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THERESE MARTIN

February 3, 2026

5  out of  5
rating by THERESE MARTIN
"Friendly and efficient service. Willing to go the extra mile, helping set up beacon widget for the Safe and Save tracking."
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brenityy

January 30, 2026

5  out of  5
rating by brenityy
"Madelynn was amazing at informing me about all the options I had for my coverage without any pressure, and she is saving me nearly $400 in car insurance. She’s is great representative and truly I couldn’t recommend her enough :)"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alejandro Bernal-Herrera’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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ellie leitner

January 29, 2026

5  out of  5
rating by ellie leitner
"I just got a quote from Madelynn for my insurance. She was the nicest person I’ve ever talked to! She made it super easy and explained everything to me. She helped find the cheapest and best options. I highly recommend to anyone debating."
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Darlalaw1138@gmail.com Mondou

January 26, 2026

5  out of  5
rating by Darlalaw1138@gmail.com Mondou
"Veronica is very professional and courteous and most of all helpful!"
We responded:
"Hello Darlalaw1138@gmail.com, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! Hope you visit us again soon!"
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jelena

January 24, 2026

5  out of  5
rating by jelena
"Everyone is so friendly and very customer service oriented. I was helped my Madelynn and she was very kind and helpful showing me how to work the State Farm app and Drive Safe. 😊"
We responded:
"Dear Jelena, Thanks so much for taking the time to share your positive experience! We love that you had such a great experience! Thanks for sharing! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"
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Gail Hardin

January 22, 2026

5  out of  5
rating by Gail Hardin
"Sasha was able to print and laminate my auto insurance card, which I greatly appreciated. 🤗"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Kelsey Rose

January 21, 2026

5  out of  5
rating by Kelsey Rose
"I talked to Madelynn Bernal-Herrera and she helped me set up my multi-car auto insurance. She matched what I had before with Progressive and saved me almost a thousand dollars! Highly recommend this branch!"
We responded:
"Thank you so much, Kelsey! I’m glad Madelynn could help you save big while matching your coverage. We appreciate your recommendation and look forward to assisting you anytime!"
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Bronwin Chavez

January 20, 2026

5  out of  5
rating by Bronwin Chavez
"Madelynn was wonderful with her assistance in providing exceptional car insurance to me. She is a marvelous addition to the State Farm team!"
We responded:
"Thank you, Bronwin! We’re thrilled to hear Madelynn provided you with exceptional service. She truly is a fantastic part of our team, and we’re glad she could help with your car insurance needs!"
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Jeremy Rose

January 20, 2026

5  out of  5
rating by Jeremy Rose
"Madelynn was so incredibly helpful and saved me a ton of money on my auto insurance policy! She was also very efficient and got a me a great policy with more coverage for less than half of what I was paying before all in like ten minutes. I’m blown away by her customer service. Thank you, Madelynn!"
We responded:
"Dear Jeremy, Thank you for the awesome feedback. We're always happy to help so don't hesitate to contact us if you ever need anything. Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!"
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Josie Rose

January 17, 2026

5  out of  5
rating by Josie Rose
"Madelynn was very professional and knowledgeable about State Farm policies, so glad we decided to go with State Farm !"
We responded:
"Dear Josie, Thanks for choosing us and leaving such a great review! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. See you next time!"
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Yoselin Navarro

January 15, 2026

5  out of  5
rating by Yoselin Navarro
"I spoke to Madelynn for a vehicle quote, and she was extremely helpful and very friendly! She was patient with all my questions and perfectly explained what everything meant. Such a lovely team."
We responded:
"Dear Yoselin, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! If you ever need anything please don't hesitate to reach out to our team. We look forward to seeing you again soon."
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Stacy Brown

December 31, 2025

5  out of  5
rating by Stacy Brown
"I spoke to Mr. Alejandro Bernal-Herrera who works for the State Farm Office located at 210 W. Continental in Green Valley, Az. I was looking to purchase a renter's insurance policy for the place I am currently residing in. He was very friendly, helpful, and very professional. After speaking to him on the phone for a short period of time, Mr. Bernal-Herrera helped me find exactly what I was looking for and at a monthly price that I was happy with!!! I was extremely pleased with State Farm's policy and terms of the agreement. If you are in the market for purchasing any type of insurance, I recommend that you speak to Mr. Bernal-Herrera before making any decisions."
We responded:
"Hey Stacy, Thank you for taking the time to share your experience. We are happy to read that our team has been able to provide exceptional service for you. We'll be sure to share your experience with the rest of our team members as inspiration! Hope you visit us again soon!"
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Marlene Heiling

December 23, 2025

5  out of  5
rating by Marlene Heiling
"Veronica helped us with multiple items in a very efficient manner. She was very friendly & cheerful. We appreciate all she did for us."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Veronica was able to assist you efficiently and with a friendly, cheerful attitude. We truly appreciate you taking the time to share your experience. Wishing you a wonderful holiday season filled with joy and warmth!"
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Ann Estabrooks

December 15, 2025

5  out of  5
rating by Ann Estabrooks
"So easy to do business with as I was able to get insurance for my new car the same day by moving my existing policy to cover my purchase. Well done!"
We responded:
"Thank you for your wonderful feedback! I’m so glad to hear that getting insurance for your new car was quick and hassle-free. We’re always here to make things as easy as possible for you. Wishing you all the best with your new car and a joyful holiday season! "
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M

December 11, 2025

5  out of  5
rating by M
"I had a wonderful experience at Bernal-Herrera State Farm. Nice office with very nice people 😊 I would definitely recommend this office if you need help with insurance"
We responded:
"M, Thank you for your feedback! I appreciate you taking the time to let us know how we are doing."
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Susan Davis

December 9, 2025

5  out of  5
rating by Susan Davis
"I wanted to comment and praise the gals at the State Farm office in Green Valley. Sasha and Veronica went the extra mile to help me, answer my questions and make sure that every possible problem is addressed ahead of time. What a great team at State Farm!"
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Zeenath Hussain

December 3, 2025

5  out of  5
rating by Zeenath Hussain
"Veronica was an absolute delight to work with. Super efficient my work was done in record time and I was in and out of the office in 10 minutes. A very great experience. Thank you for your super friendly service !"
We responded:
"Thank you so much for your wonderful feedback! Happy to hear that Veronica provided such efficient and friendly service, making your visit quick and enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future!"
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TC 1

December 1, 2025

5  out of  5
rating by TC 1
"I spoke with Veronica today. She was very helpful, kind, and professional. She answered all my questions. She was awesome!"
We responded:
"Thank you for your kind words! We're so glad to hear that Veronica provided helpful, kind, and professional service. We appreciate your feedback and look forward to assisting you again soon!"
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Daniel Hernandez

December 1, 2025

5  out of  5
rating by Daniel Hernandez
"Working with Alejandro Bernal-Herrera and his State Farm Agency has been one of the best customer service experiences I’ve had in a long time. From start to finish, they made the entire process incredibly smooth. Alejandro was attentive, patient, and genuinely committed to helping me secure a great rate. He and his team were quick to respond, thorough in answering all of my questions, and consistently professional while still being warm and personable. I truly appreciate the care they put into supporting me, and I highly recommend them to anyone looking for an agent they can trust."
We responded:
"Thank you so much for your kind and thoughtful review! We're thrilled to hear that Alejandro and the entire team provided you with such a positive and smooth experience. Your trust and recommendation mean a lot to us. If you ever need anything in the future, please don’t hesitate to reach out. We're always here to help!"
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Christine Klinger

November 28, 2025

5  out of  5
rating by Christine Klinger
"Alejandro and his staff were so very welcoming to me when I moved to Green Valley and needed to transfer my car insurance! They were so warm and friendly, and I really appreciated how quickly they transferred everything for me from Illinois to Arizona! The customer service was TOP NOTCH and I so enjoyed talking to them! Thank you Alejandro for such a warm welcome into my new community! You are also a great father showing your daughters the ropes of your business!!!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Alejandro and the team made your transition to Green Valley smooth and welcoming. It means a lot to us that you felt the warmth and care we strive to provide. Alejandro truly values both his family and clients, and we're glad that came through in your experience. Welcome again to the community, and please don’t hesitate to reach out if you need anything!"
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Mari Vazquez

November 25, 2025

5  out of  5
rating by Mari Vazquez
"I have had the same insurance policy with another company for 13 years and so far, I am glad I switched to State Farm. The service I received from Veronica Kirkendall was exceptional. Thank you."
We responded:
"Thank you for your feedback, Mari. I appreciate you taking the time to review us and look forward providing outstanding service moving forward. Have a happy Thanksgiving! "
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Carmen Rivas

November 21, 2025

5  out of  5
rating by Carmen Rivas
"The service i received from Madelyn and Alejandro was Great they were able to help me save money and completely set up auto enroll and the mobile app thank you both very much definitely recommending you to my family"
We responded:
"Thank you so much, Carmen! We’re truly grateful for your kind words and thrilled that Madelyn and Alejandro were able to assist you in saving money, setting up autopay enrollment, and setting you up on the State Farm mobile app seamlessly. Your trust and confidence mean a great deal to us, and we sincerely appreciate you recommending our services to your family and friends. It’s a privilege to support you, and we look forward to continuing to serve you in the future!"
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Clara O'Neal

November 21, 2025

4  out of  5
rating by Clara O'Neal
"Sasha is a pleasure to work with. She was able to research all of our questions about our premiums. Thank you Sasha! 😊"
We responded:
"Thank you, Clara! We're glad Sasha could assist you and appreciate your kind words. 😊"
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Debra Logan

November 20, 2025

5  out of  5
rating by Debra Logan
"Stopped in to my State Farm agent looking for help on a windshield claim denial. I received excellent help from Sasha at the agents office!! She will continue to follow up which I greatly appreciate!!"
We responded:
"Thank you, Debra! Great to hear Sasha provided excellent support and will continue to assist you. We appreciate your feedback!"
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prmandabm

November 19, 2025

5  out of  5
rating by prmandabm
"I needed to update Auto Pay on my 3 policies. The website seemed a little confusing, so I called the office for assistance. I had expected I may have needed to go into the office and sign the documents in person. That was not the case. They helped and made the necessary changes. I then received an email confirming the chances. Great service with a smile."
We responded:
"Thank you so much for taking the time to share your experience! We’re really glad we could help make updating your Auto Pay easy and hassle-free, especially when the website felt a bit confusing. It means a lot to us that you felt supported and received everything you needed without having to come into the office. We’re here whenever you need us, and we truly appreciate your kind words and trust. Take care!"