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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stacy Brown

December 31, 2025

5  out of  5
rating by Stacy Brown
"I spoke to Mr. Alejandro Bernal-Herrera who works for the State Farm Office located at 210 W. Continental in Green Valley, Az. I was looking to purchase a renter's insurance policy for the place I am currently residing in. He was very friendly, helpful, and very professional. After speaking to him on the phone for a short period of time, Mr. Bernal-Herrera helped me find exactly what I was looking for and at a monthly price that I was happy with!!! I was extremely pleased with State Farm's policy and terms of the agreement. If you are in the market for purchasing any type of insurance, I recommend that you speak to Mr. Bernal-Herrera before making any decisions."
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Marlene Heiling

December 23, 2025

5  out of  5
rating by Marlene Heiling
"Veronica helped us with multiple items in a very efficient manner. She was very friendly & cheerful. We appreciate all she did for us."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Veronica was able to assist you efficiently and with a friendly, cheerful attitude. We truly appreciate you taking the time to share your experience. Wishing you a wonderful holiday season filled with joy and warmth!"
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Ann Estabrooks

December 15, 2025

5  out of  5
rating by Ann Estabrooks
"So easy to do business with as I was able to get insurance for my new car the same day by moving my existing policy to cover my purchase. Well done!"
We responded:
"Thank you for your wonderful feedback! I’m so glad to hear that getting insurance for your new car was quick and hassle-free. We’re always here to make things as easy as possible for you. Wishing you all the best with your new car and a joyful holiday season! "
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M

December 11, 2025

5  out of  5
rating by M
"I had a wonderful experience at Bernal-Herrera State Farm. Nice office with very nice people 😊 I would definitely recommend this office if you need help with insurance"
We responded:
"M, Thank you for your feedback! I appreciate you taking the time to let us know how we are doing."
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Susan Davis

December 9, 2025

5  out of  5
rating by Susan Davis
"I wanted to comment and praise the gals at the State Farm office in Green Valley. Sasha and Veronica went the extra mile to help me, answer my questions and make sure that every possible problem is addressed ahead of time. What a great team at State Farm!"
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Zeenath Hussain

December 3, 2025

5  out of  5
rating by Zeenath Hussain
"Veronica was an absolute delight to work with. Super efficient my work was done in record time and I was in and out of the office in 10 minutes. A very great experience. Thank you for your super friendly service !"
We responded:
"Thank you so much for your wonderful feedback! Happy to hear that Veronica provided such efficient and friendly service, making your visit quick and enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future!"
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TC 1

December 1, 2025

5  out of  5
rating by TC 1
"I spoke with Veronica today. She was very helpful, kind, and professional. She answered all my questions. She was awesome!"
We responded:
"Thank you for your kind words! We're so glad to hear that Veronica provided helpful, kind, and professional service. We appreciate your feedback and look forward to assisting you again soon!"
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Daniel Hernandez

December 1, 2025

5  out of  5
rating by Daniel Hernandez
"Working with Alejandro Bernal-Herrera and his State Farm Agency has been one of the best customer service experiences I’ve had in a long time. From start to finish, they made the entire process incredibly smooth. Alejandro was attentive, patient, and genuinely committed to helping me secure a great rate. He and his team were quick to respond, thorough in answering all of my questions, and consistently professional while still being warm and personable. I truly appreciate the care they put into supporting me, and I highly recommend them to anyone looking for an agent they can trust."
We responded:
"Thank you so much for your kind and thoughtful review! We're thrilled to hear that Alejandro and the entire team provided you with such a positive and smooth experience. Your trust and recommendation mean a lot to us. If you ever need anything in the future, please don’t hesitate to reach out. We're always here to help!"
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Christine Klinger

November 28, 2025

5  out of  5
rating by Christine Klinger
"Alejandro and his staff were so very welcoming to me when I moved to Green Valley and needed to transfer my car insurance! They were so warm and friendly, and I really appreciated how quickly they transferred everything for me from Illinois to Arizona! The customer service was TOP NOTCH and I so enjoyed talking to them! Thank you Alejandro for such a warm welcome into my new community! You are also a great father showing your daughters the ropes of your business!!!"
We responded:
"Thank you so much for your wonderful review! We're delighted to hear that Alejandro and the team made your transition to Green Valley smooth and welcoming. It means a lot to us that you felt the warmth and care we strive to provide. Alejandro truly values both his family and clients, and we're glad that came through in your experience. Welcome again to the community, and please don’t hesitate to reach out if you need anything!"
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Mari Vazquez

November 25, 2025

5  out of  5
rating by Mari Vazquez
"I have had the same insurance policy with another company for 13 years and so far, I am glad I switched to State Farm. The service I received from Veronica Kirkendall was exceptional. Thank you."
We responded:
"Thank you for your feedback, Mari. I appreciate you taking the time to review us and look forward providing outstanding service moving forward. Have a happy Thanksgiving! "
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Carmen Rivas

November 21, 2025

5  out of  5
rating by Carmen Rivas
"The service i received from Madelyn and Alejandro was Great they were able to help me save money and completely set up auto enroll and the mobile app thank you both very much definitely recommending you to my family"
We responded:
"Thank you so much, Carmen! We’re truly grateful for your kind words and thrilled that Madelyn and Alejandro were able to assist you in saving money, setting up autopay enrollment, and setting you up on the State Farm mobile app seamlessly. Your trust and confidence mean a great deal to us, and we sincerely appreciate you recommending our services to your family and friends. It’s a privilege to support you, and we look forward to continuing to serve you in the future!"
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Clara O'Neal

November 21, 2025

4  out of  5
rating by Clara O'Neal
"Sasha is a pleasure to work with. She was able to research all of our questions about our premiums. Thank you Sasha! 😊"
We responded:
"Thank you, Clara! We're glad Sasha could assist you and appreciate your kind words. 😊"
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Debra Logan

November 20, 2025

5  out of  5
rating by Debra Logan
"Stopped in to my State Farm agent looking for help on a windshield claim denial. I received excellent help from Sasha at the agents office!! She will continue to follow up which I greatly appreciate!!"
We responded:
"Thank you, Debra! Great to hear Sasha provided excellent support and will continue to assist you. We appreciate your feedback!"
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prmandabm

November 19, 2025

5  out of  5
rating by prmandabm
"I needed to update Auto Pay on my 3 policies. The website seemed a little confusing, so I called the office for assistance. I had expected I may have needed to go into the office and sign the documents in person. That was not the case. They helped and made the necessary changes. I then received an email confirming the chances. Great service with a smile."
We responded:
"Thank you so much for taking the time to share your experience! We’re really glad we could help make updating your Auto Pay easy and hassle-free, especially when the website felt a bit confusing. It means a lot to us that you felt supported and received everything you needed without having to come into the office. We’re here whenever you need us, and we truly appreciate your kind words and trust. Take care!"
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Mary Drey

November 18, 2025

5  out of  5
rating by Mary Drey
"Madelynn was excellent with this computer challenged woman. Both she & Alejandro took care of my list of tasks. I'm grateful for you all!"
We responded:
"Thank you so much for your kind words, Mary! We're delighted to hear that Madelynn and Alejandro were able to assist you so well and take care of all your tasks. We're grateful for the opportunity to help and appreciate your trust. If you ever need anything else, we're here for you!"
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Joyce Laudenslager

November 12, 2025

5  out of  5
rating by Joyce Laudenslager
"Veronica was VERY helpful!"
We responded:
"Thank you Joyce. The feedback is most appreciated!"
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Doris Austin

November 11, 2025

5  out of  5
rating by Doris Austin
"Called to pay my auto ins. Sasha was very kind & we got it done."
We responded:
"Doris, thank you for your feedback. It is much appreciated! I am very happy that Sasha assisted you in processing your payment. We look forward to seeing you again. "
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Ken Nelson

November 7, 2025

5  out of  5
rating by Ken Nelson
"Sasha was very patient and instructive--she got the job done."
We responded:
"Thank you! We're glad to hear that Sasha was patient and instructive while getting the job done. We appreciate your feedback and look forward to assisting you again in the future!"
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Katelyn Gilbert

November 4, 2025

5  out of  5
rating by Katelyn Gilbert
"Alejandro and Madelynn made it very easy to bundle home and auto insurance, I was even able to lower my rates from my previous insurance company!"
We responded:
"Thank you, Katelyn! We're so happy to hear that Alejandro and Madelynn made bundling your home and auto insurance easy and helped you save on your rates. We appreciate your feedback and look forward to continuing to serve you!"
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Maria Ballesteros

October 22, 2025

5  out of  5
rating by Maria Ballesteros
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We responded:
"Maria, Thank you for the review. I appreciate your feedback, your time and your business! "
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Kevin May

October 17, 2025

5  out of  5
rating by Kevin May
"I needed a certificate of insurance for my business, and Veronica was great and helped me out big time! Once I got the information to her that she needed to create the certificate, she was able to get it generated in a very timely fashion, and my client was very happy! A big thanks to Veronica for the big help!!!! :)"
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Edie Webber

October 14, 2025

5  out of  5
rating by Edie Webber
"Sasha was so very helpful and understood what I needed. She is such an asset to your office! Thank you! My car insurance is now easier to deal with"
We responded:
"Thank you so much, Edie! We're thrilled to hear Sasha made your experience smooth and easy. We'll be sure to share your kind words with her!"
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Catherine Kohl

October 13, 2025

5  out of  5
rating by Catherine Kohl
"Sasha was a joy to talk to. She knew the answers and helped me with a smile. Very pleasant experience. 😃"
We responded:
"Catherine, Thank you so much for your kind words, Catherine! We're thrilled to hear that Sasha made your experience enjoyable and helpful. We'll be sure to share your compliments with her. Looking forward to assisting you again! 😊 "
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Sam Rodriguez

October 11, 2025

5  out of  5
rating by Sam Rodriguez
"Sasha was very kind, helpful and knowledgeable!"
We responded:
"Sam, Thank you for providing feedback on our team. I am excited to hear Sasha is providing great service. Thank you for your time and hope to see you in office soon!"
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Jim Butler

October 7, 2025

5  out of  5
rating by Jim Butler
"Sasha was great with me she took care of the bill and was friendly and courteous"
We responded:
"Hi Jim, Thank you so much for your kind words! We're thrilled to hear that Sasha provided you with friendly and courteous service and took great care of your bill. We appreciate your feedback and look forward to serving you again soon!"