State Farm® Insurance Agent Alejandro Bernal-Herrera
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
rkarch1
March 23, 2026
"Veronica, is very knowledgeable, answered all our questions regarding our Home and Vehicle Insurance Policy. Printed out the required forms and we left happy with Veronica as our new Agent."
"Dear rkarch1, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. See you soon!"
Josh Kalos
March 22, 2026
"Madelynn had phenomenal customer service! She made the switch to State Farm super easy without having to navigate endless menus, while offering better coverage with a lower car insurance premium."
"Hey Josh, Thanks for the kind words! We love that you had such a great experience! Thanks for sharing! We truly value your recommendation and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future."
Lillian Rouly
March 7, 2026
"Veronica has always been really helpful and friendly. This time she even saved us money as well. Kudos to State Farm and to Veronica!!"
"Lillian. thank you for your kind review of State Farm Agent Alejandro Bernal-Herrera’s Team. We appreciate it!"
Eileen Foresman
March 5, 2026
"friendly and knowledgeable assistance from staff, answering all my questions and payment options"
"Hey Eileen, We are grateful and appreciate the time you took to leave your review. We value your feedback and look forward to seeing you again soon! As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future."
Joan Hasouris
March 5, 2026
"Sacha did a great job fixing my problem lm"
"Joan, thank you for the feedback! We love to hear from our customers!"
Daniel Schubach
March 2, 2026
"Sasha did an awesome job and took care of everything I needed done."
"Dear Daniel, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!"
Patricia Turley
February 26, 2026
"Veronica was delightful to work with. Alejandro was also available to answer questions. The final policies that I purchased met all my needs and were signicantly less expensive than my previous policies with a different insurance company. I am very happy to have switched to State Farm."
" We're delighted to hear that Veronica and Alejandro provided excellent service and that your new policies are a great fit at a better value. We're proud to have you with State Farm and look forward to continuing to support your insurance needs."
Edie Webber
February 25, 2026
"Once again, Sasha was so very helpful and understood what I needed. She is such an asset to your office! Thank you! My car insurance is now easier to deal with and less expensive too!"
"Thank you so much, Edie! We're thrilled to hear Sasha made your experience smooth and easy. We'll be sure to share your kind words with her!"
Holly Skelton
February 23, 2026
"Excellent service! Easy to work with and very efficient. Highly recommend!"
"Holly, we really appreciate your 5-star review, it means a lot to us! The team is always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. We are just a call, text, or click away!"
Rick Layne
February 19, 2026
"Great customer service. We had changed insurance companies away from SF for family reasons a few years ago but I needed an old report. Even though we were 'non-active' clients, Madelynn took the time to research records thru corporate and provide us the requested info. Many thanks!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alejandro Bernal-Herrera’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Kai
February 19, 2026
"Maddy was super helpful and made the switching process of switching over from Geico painless!"
"Thank you, Kai! Please share with you friends and family! Maddy and the Bernal-Herrera State Farm team appreciates the feedback and community support."
William Blecker
February 18, 2026
"I just renewed my policy with the help of Madelynn a very helpful and customer friendly account representative, thanks Madelynn"
"William, it is a pleasure to hear what a wonderful experience you had with Madelynn! Thank you for taking the time to provide the feedback! "
Teri Barber
February 17, 2026
"The best experience ever with an insurance company. Immediately made us feel connected. Professional, friendly, and efficient service."
"Greetings Teri, Thanks for the kind words! We're always happy to help so don't hesitate to contact us if you ever need anything. Please reach out to us with any additional questions or comments! See you next time!"
Paul Farnon
February 16, 2026
"Good communication and service"
"Paul, thank you for your review of State Farm Agent Alejandro Bernal-Herrera’s Team! We appreciate the feedback! "
E West
February 16, 2026
"We were able to fix everything!"
"E, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alejandro Bernal-Herrera’s Team!"
Jerry
February 16, 2026
"Alejandro provides Great service! Very cooperative! I am well pleased."
"Sir it was a pleasure to serve you! Appreciate the feedback. Please share it with your friends and family!"
Chris Vance
February 11, 2026
"Sasha was extremely helpful with an address change and the removal of my husband's name from both our auto and homeowner policies 😁 Chris Vance"
"Chris, thank you for your wonderful review of State Farm Agent Alejandro Bernal-Herrera’s Team!"
THERESE MARTIN
February 3, 2026
"Friendly and efficient service. Willing to go the extra mile, helping set up beacon widget for the Safe and Save tracking."
"Terry, Thank you for your kind review of State Farm Agent Alejandro Bernal-Herrera’s Team. We appreciate it!"
brenityy
January 30, 2026
"Madelynn was amazing at informing me about all the options I had for my coverage without any pressure, and she is saving me nearly $400 in car insurance. She’s is great representative and truly I couldn’t recommend her enough :)"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Alejandro Bernal-Herrera’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
ellie leitner
January 29, 2026
"I just got a quote from Madelynn for my insurance. She was the nicest person I’ve ever talked to! She made it super easy and explained everything to me. She helped find the cheapest and best options. I highly recommend to anyone debating."
"Thank you for the amazing review, Ellie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. I appreciate you taking the time to acknowledge Madelynn's efforts!"
Darlalaw1138@gmail.com Mondou
January 26, 2026
"Veronica is very professional and courteous and most of all helpful!"
"Hello Darlalaw1138@gmail.com, Thanks so much for taking the time to share your positive experience! We are happy to read that our team has been able to provide exceptional service for you. We look forward to keeping up the great work! Hope you visit us again soon!"
jelena
January 24, 2026
"Everyone is so friendly and very customer service oriented. I was helped my Madelynn and she was very kind and helpful showing me how to work the State Farm app and Drive Safe. 😊"
"Dear Jelena, Thanks so much for taking the time to share your positive experience! We love that you had such a great experience! Thanks for sharing! Our goal will always be to provide the best experience and we love knowing yours was no different. Hope you visit us again soon!"
Gail Hardin
January 22, 2026
"Sasha was able to print and laminate my auto insurance card, which I greatly appreciated. 🤗"
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Kelsey Rose
January 21, 2026
"I talked to Madelynn Bernal-Herrera and she helped me set up my multi-car auto insurance. She matched what I had before with Progressive and saved me almost a thousand dollars! Highly recommend this branch!"
"Thank you so much, Kelsey! I’m glad Madelynn could help you save big while matching your coverage. We appreciate your recommendation and look forward to assisting you anytime!"
Bronwin Chavez
January 20, 2026
"Madelynn was wonderful with her assistance in providing exceptional car insurance to me. She is a marvelous addition to the State Farm team!"
"Thank you, Bronwin! We’re thrilled to hear Madelynn provided you with exceptional service. She truly is a fantastic part of our team, and we’re glad she could help with your car insurance needs!"